The Five Dysfunctions of a Team has become the world’s most definitive source on practical information for building teams. In this book, author Patrick Lencioni, a well-known author of many business books, uses a fictional tale to bring us truthful insights into what makes a cohesive, effective team. Lencioni tells the fable of Kathryn Petersen, Decision Tech's CEO, while she faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. The Five Dysfunctions of a Team examines why effective teams are so rare and provides specific recommendations for eliminating barriers that lead to dysfunctional teams, outlining the causes of team dysfunctionality and what can be done to overcome each one.
THE FIVE DYSFUNCTIONS OF A TEAM
Dysfunction #1: Absence of Trust – The fear of being vulnerable with team members prevents building of trust within the team.
Dysfunction #2: Fear of Conflict – The desire to preserve artificial harmony stifles the occurrence of productive, ideological Conflict.
Dysfunction #3: Lack of Commitment – The lack of clarity or buy-in prevents team members from making decisions they will stick to.
Dysfunction #4: Avoidance of Accountability – The need to avoid interpersonal discomfort prevents team members from holding one another accountable for their behaviors and performance.
Dysfunction #5: Inattention to Results – The pursuit of individual goals and personal status erodes the focus on collective success.