Full Name
Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't

Know-How is the breakthrough book that links the know-how with the personal and psychological traits of a successful leader. Containing insights into the real content of leadership, this book provides you with the eight fundamental skills needed for success in the twenty-first century. Know-How is the missing link of leadership. By showing how the eight know-hows link to, interact with and reinforce personal and psychological traits, Know-How provides a holistic and innovative portrait of successful leaders of the twenty-first century.

"This is the leadership book for the new generation. It's not about climbing to the top of the heap. It's about substance- becoming the kind of leader who makes the right decisions time and time again. If you want to make your business, yourself, and your world better, use this book as your guide."

— Ron Meyer, president and COO, Universal Studios

"If you believe (as I do) that 'leaders are made,' or more precisely, choose to lead and to develop their skills as leaders, then you will find Ram Charan's very practical book on the eight 'know-hows' that are the foundation for leadership performance and success a very worthwhile read."

 A.G. Lafley, chairman and CEO, Proctor & Gamble

"Ram Charan has hit the nail on-the-head by constructively linking personal attributes and business success. His is an important message at an important time for business leaders."

 James McNerney, Jr., chairman, president and CEO, The Boeing Company

"Ram Charan cuts through the fog and 'mystique of the leader' with bold, fresh insights into the real substance of business leadership. What is truly pathbreaking is Know-How's integration of the eight skills for running a business with the personal and psychological traits of the successful leader. It is the must-have book if you want to differentiate yourself from the pack."

 Bill Conaty, senior vice president, human resources, General Electric

"Uniquely Charan. Practical, insightful, application-oriented and full of wisdom. Read it and then refer to it frequently to enrich your career. A real treasure."

 Larry Bossidy, retired chairman and CEO of Honeywell International and co-author of Execution and Confronting Reality